Return & Warranty

Return and Warranty Terms

Some products are carried out as warranted by the manufacturer. If you have any questions about the warranty, please contact us before purchasing. KT Campus, Inc., AKA Unique Style Racing, does not manufacture the products in-house and does not provide any warranty for the products sold. Most lighting assemblies come with a 6-month manufacturer's warranty (unless specified as a refurbished or liquidation item). The warranty begins upon receipt of the product and covers only manufacturer defects and leaks. You will be held responsible for both-way shipping fees for any warranty purposes. Even if there is no shipping charge on an item, please note that the shipping fee we've paid to ship the order to you is non-refundable and will be deducted from the refund amount. USR guarantees that the products sold are as described and advertised; therefore, we disclaim any implied title, ownership, or merchantability warranties.

 

General Rules for Return Merchandise

a) Item arrived damaged: If the item is damaged during transit, you must report the issue within three business days of receiving your shipment. Please do not attempt to install your order, and ensure to keep the item(s) and all packaging materials, as the carrier will require documentation of this.

b) Returns: You will have up to 30 days from receipt of the item to return the product to USR, provided it is in brand-new, unused, undamaged condition. Before returning, please submit a Return Request to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will result in a longer processing time. Photographic documentation of the item's condition will also be required.

c) Restocking Fee: A restocking fee of up to 35% will be applied to returns that are not in brand-new, unused, and resalable condition. Otherwise, a 25% restocking fee will be applied to items in brand-new condition. Shipping and handling charges are also non-refundable.

d) Received incorrect or defective item: Should you have received a faulty or incorrect merchandise, please get in touch with USR within three business days upon receiving your shipment. Do not attempt to use or install your order. Documentation will be requested, and if the product is deemed inaccurate or faulty, we can assist with an exchange or refund. If you prefer a refund, USR will provide you with a prepaid return label to return the item, provided the product is deemed incorrect or faulty. If you want to do an exchange, USR will cover both-way shipping (offering a prepaid return label and a shipping label to send the correct item back to you as long as we have inventory). The original purchased product must be returned to USR's facility before USR ships the correct item or provides a refund. Please prepare photo documentations that clearly show you have indeed received the incorrect or faulty merchandise. It is the customer's responsibility to pay for and ship the items back to USR's facility if they no longer want them due to a change of mind.

e) Item not received: In some cases, the carrier's website shows delivery, but you have not yet received it. Please note that, in cases like this, USR will not be held responsible, as the carrier is responsible for delivering the item to you. However, USR may assist by contacting the shipping carrier to initiate a lost-trace and/or claim. Check your tracking status on the carrier's website periodically to monitor your shipment's location. If the tracking status shows delivery but you have not received the item(s), please check around your property and in your household, and with your neighbors. For any further issues, please get in touch with us.

f) Received tracking but want to cancel: Unfortunately, once you have received your tracking number and you see movement on the carrier's website, USR cannot stop or cancel the order. Extra charges will apply for any refusals, non-deliverable addresses, or unwarranted returns. Please note that original shipping/handling is NOT refundable.

g) Significantly Not as Described: If the product you have received is not as described and you need to return it for a refund, USR will always ask you to provide photo/video documentation explaining why. The main reason for this is to protect both parties and avoid inconsistency. The documentation will assist in understanding how / why / when the problems were formed.

 

General Rules for Limited Warranty

Should you have received defective or incorrect merchandise, please get in touch with USR within three business days of receiving your shipment. If you prefer a refund, USR will provide you with a prepaid return label to return the item, provided the product is deemed incorrect or faulty. If you want to do an exchange, USR will cover both-way shipping (providing you with a prepaid return label and a label to ship the correct item to you) as long as the product is deemed incorrect or faulty. The original purchased product must be returned to USR's facility before USR ships the correct item or issues a refund. Please prepare photo documentations that clearly show you have indeed received the incorrect or faulty merchandise. It is the customer's responsibility to pay for and ship the item back to USR's facility if they no longer want it due to a biased opinion.

a) Limited Product Warranty: Some products we carry are covered by the manufacturer's warranty. If you have any questions about the warranty, please contact us before making a purchase. USR does not manufacture the products in-house or provide any warranty for the products sold. Most lighting assemblies come with a 6-month or 1-year manufacturer's warranty. If you are unsure of the warranty period, please ask before purchasing. This limited warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. The limited warranty begins upon receipt of the product and covers only manufacturer defects and leaks. You will be held responsible for both-way shipping fees for any limited warranty purposes. USR guarantees that the products sold are as described and advertised; therefore, we disclaim any implied title, ownership, or merchantability warranties.

b) Limited Warranty Claim Guidelines:

We warrant that during the limited warranty period, the product will be free from defects in materials and craftsmanship, and that the item(s) will not show any visible physical damage. Thus, products that are in used, installed, or tampered-with condition (along with marks, blemishes, cracks, and dents) will not be accepted.

Item(s) must not have been modified, altered, or retrofitted, as this will void the manufacturer's warranty.

Be sure the stock gaskets or rubber seals are not torn and worn, as you will need to reuse them when you replace your stock lights with USR's. Photos will be required to demonstrate the condition of your stock gaskets or rubber seals. You will also be asked for pictures and/or videos of any leaking, misting, fogging, or condensation occurring in the light.

Not all lighting assemblies are compatible with every Xenon HID or LED-type bulb on the market. The lighting assemblies can only work with bulbs that have been tested and/or included by the manufacturer. Each fitment varies, so ensure to read the item description carefully for bulb sizes.

These terms apply only if the listing clearly states that it is covered under the manufacturer's warranty.

The limited warranty is non-transferable and applies only to the original purchaser. The repair or replacement can only be shipped to the address provided within the original payment. You will be held responsible for all shipping costs for any limited warranty claims.

Our responsibility for defective goods is limited to repair, replacement, or refund as described below in this warranty statement:

WHO may use this limited warranty?

Unique Style Racing, located at 9668 Milliken Ave Ste 104, Rancho Cucamonga, CA 91730 ("we"), extends this limited warranty only to the consumer who originally purchased the product ("you"). It does not extend to any subsequent owner or other transferee of the product.

WHAT does this limited warranty cover?

This limited warranty covers defects in materials and quality of the [automotive lights] (the "product") for the Warranty Period as defined below

What does this limited warranty NOT cover?

This limited warranty does not cover any damage due to: (a) transportation; (b) storage; (c) improper use; (d) failure to follow the product instructions or to perform any preventive maintenance; (e) modifications; (f) unauthorized repair; (g) normal wear and tear; or (h) external causes such as accidents, abuse, or other actions or events beyond our reasonable control.

What is the PERIOD of coverage?

This limited warranty [starts on the date of your purchase and] lasts for [6 months or 1 year] (the "Warranty Period"). The Warranty Period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.

How do you OBTAIN warranty service?

To obtain warranty service, you must contact us during the Warranty Period to obtain a Return Merchandise Authorization ("RMA") number. No warranty service will be provided without an RMA number. To obtain a Return Merchandise Authorization, you must complete the Returns Request form on our website by clicking here.

Limitation of Liability – The remedies described above are your sole and exclusive remedies and our entire liability for any breach of this limited warranty. Our liability shall under no circumstances exceed the actual amount paid by you for the defective product, nor shall we under any circumstances be liable for any consequential, incidental, special, or punitive damages or losses, whether direct or indirect. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Warranty is void if the product is no longer available.

 

Apparel Terms

Printify and Cancelations

A placed order can be canceled without any issues if it hasn’t been sent to production yet. If the product is already in production, that means that data and money have already been transferred to the print provider. However, our support team is happy to contact the procedure and attempt to cancel the order (for a refund). We will do our best to prevent waste. However, there are no guarantees once an item has entered the production process.

Printify and Refunds

If a product is lost, arrives damaged, or is flawed due to a manufacturing error, we will happily offer a refund (or a free replacement, including shipping) for the item. Make sure to reach out to Unique Style Racing with photo evidence of the item’s improper condition within 30 days (for domestic orders) or 45 days (for international orders) of the delivery of the damaged product. There is no need to send the product back.

Printify and Returns

If an order arrives with manufacturing errors, in the wrong size, or has other obvious errors, we’ll happily work with you to find a solution. We do not require customers to return any items that are damaged or flawed. However, if a customer simply changes their mind about a sale, it’s unlikely that a refund, exchange, or any other special treatment will be offered. Apparel is final sale and nonrefundable.

Printify and Shipping

Once an item is shipped, it's beyond our control. If you’d like an update on your order, please contact the shipping company with your order number or use a tracking number or link.